The Ten Most Annoying Management Terms Of 2011
We are nearly at the end of 2011 and another year of mayhem behind. We will be judging our 2011 Non-Predictions and trying to dream up some new ones for 2012…read more
Know before you owe
We developed a shorter, simpler credit card agreement that spells out the terms for the consumer…read more
Reluctant speculators and the myth of financial literacy
There is a certain Zen-like appeal to the idea of financial literacy…read more
What is the International Study of Adults (ISA)?
The International Study of Adults (ISA) is a comprehensive international study that will examine adult skills and competencies consistently across 26 participating countries.…read more
Literacy for Life: Further Results from the Adult Literacy and Life Skills Survey
Literacy for Life, is the second report from the Adult Literacy and Life Skills Survey. It presents additional results on the nature and magnitude of the literacy gaps faced by OECD countries and how these gaps have evolved over the medium term…read more
Gobbledygook or not, it’s still credit
Is it possible to create a simple credit-card agreement, one that doesn’t give you a migraine as you struggle to understand the terms and conditions that, if violated, could put you into decades of debt? …read more
Hennepin County schedules cutbacks -- in words
The county has joined a national movement to write government documents in clear and simple language…read more
What E-mail Greetings Say About You
The blueprint for writing letters was laid down a long time ago, but with e-mail the terrain is still being mapped. What does your e-mail salutations and sign-offs say about you?…read more
Financial Literacy Month
Leading up to and throughout Financial Literacy Month, FLM participants are presenting activities across the country to raise financial awareness……read more
Modernization of legal language
The public has a right to understand verbal or written communications of the legal profession.…read more
Visual Storytelling:
New Language for the Information AgeWe now live in a world where information is potentially unlimited. Information is cheap, but meaning is…read more
If You're Happy and You Know It, Must I Know, Too?
MARY LOU DiNARDO checked three times to make sure: was that a smiley face at the end of the latest e-mail from her most dour client?…read more
Literacy in the Adult Client Population
Over the past 2 decades, literacy in the U.S. population has been the subject of increasing interest and concern by educators as well as by government officials, employers, and media experts. Adult literacy continues to be a major …read more
Frozen moment of judicial compassion
Justice Harvey Brownstone presides at a suburban Toronto building in which 6,000 family court cases are open at any given moment. It is the busiest such setting in the country. But when he senses someone appearing before him has difficulty reading…read more
